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For Parents
Helpful instructions and tips for families to access Learning Genie, stay informed, and engage in their child’s learning.
Getting Started
Account & Settings
- Can I change my parent account user email but still be connected with my child?
- How to change account name (App)
- How do I update my password?
- How can I set the Learning Genie parent app to my preferred language?
- How do I link third-party accounts to Learning Genie
- How to change my language settings?
- What if I forgot my password?
Child Profiles & Family Access
Daily Reports & Communication
- Chat on Web
- How can I RSVP for an Event?
- How can I download the pictures on the daily reports to my device?
- How to send a photo and video to the teacher?
- How to recall a message
- How to Initiate One-on-One Chat (App)
- How can I message my child's teacher?
- How to Submit a Drop-off Note
- How do I receive updates on my child?
- Why am I not receiving daily report emails?