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How to recall a message

Our recall feature allows you to un-send and re-edit a message that may have had a spelling error, sent to a wrong person, or sent unwanted information. 

 

Here is how you can recall a message: 

1. Locate the message that you would like to recall 

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2. Hold down on the message (in blue) until you see these options appear. Click on "Recall" 

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3. Click on "Confirm" to confirm the recall 

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4. You will be allowed to re-edit the message by clicking "Re-edit." 

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5. If you Re-edit, the message will appear in the message box to edit. Once you have edited, click send to send the edited message! 

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Need Help?

If you run into issues or have questions, the Learning Genie Support Team is here for you!

Email: help@learning-genie.com
Phone: 760-576-4822