How to Submit an Off-Site Request Using the Parent App

Need to notify your child’s program that they'll be off-site for an activity or appointment? With the Learning Genie Parent App, submitting an Off-site Request is simple, fast, and always available—no more waiting or relying on the Daily Health Card.

Here’s everything you need to know:

What Is an Off-site Request?

The Off-site Request is a new standalone feature in the Learning Genie Parent App.
It allows you to let your program know when your child will be attending an approved off-site event, like:

-A dentist or doctor’s appointment

-A home visit

-A field trip

Or any activity not on site

Note: This feature is no longer tied to the Daily Health Card (DHC), so it’s available any time—even outside daily check-in hours.


How to Submit an Off-site Request

1. Open the Learning Genie Parent App and log in.
2. From the Home screen, tap the orange “+” button.
3. Select the option “Off-site Request.”
4. Fill in the required details:
   
   -Date and time of the off-site activity
   
   -Type of activity (e.g., doctor visit, home day)
   
   -Any notes or comments for the teacher
   
   
5. Review your entry. If there’s a conflict or error, the app will notify you.
6. Tap “Submit” to send your request.

That’s it! Your program will receive your request instantly.