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How to Use the Drop-off Note Feature

With Learning Genie’s Drop-off Note feature, parents and teachers can easily communicate important information about the child’s day—right from drop-off! This helps ensure a smooth and personalized care experience.


What is a Drop-off Note?

  • Drop-off notes are messages parents can submit during drop-off.

  • These notes appear at the top of the child’s Engagement page and are prioritized above other engagement items.

  • Teachers can view them to stay informed about the child’s needs, mood, health, or schedule for the day.


 How to View Drop-off Notes

On the Web Portal:

  1. Go to the child’s Engagement page.

  2. Filter engagement items by Drop-off Note to view only those entries.

On iPad or Mobile Phone:

  1. Open the Learning Genie Educator App.

  2. Navigate to the child’s engagement records.

  3. Drop-off notes will appear at the top of the daily log.

 How to Download Drop-off Notes

  • You can download the child’s Daily Report (PDF).

  • Drop-off notes will be listed first in the PDF, followed by other engagement items.




Need Help?

If you run into issues or have questions, the Learning Genie Support Team is here for you!

Email: help@learning-genie.com

Phone: 760-576-4822